On Mon, 14 May 2007 15:23:37 GMT, "Pop`"
wrote:

Can you disconnect the house from the NID and connect your known good phone
there? I know you can; just meant can you see how to do it at the NID? If
you get no dialtone there from the CO, the problem can only be at the CO
side of the NID.
Did that. Known good phone still gets no dial tone. Or are you saying
I should go into the VZ side of the box

I don't understand their date of the 18th if you can't get dialtone.
They should place an emergency ticket on that; what if you needed 911? Or
do you have a second line in the house?
No second line. Will try the emergency line ploy with Verizon

At any rate, since the DSL works the wires from your house to the CO are in
tact. Assuming no problems on your side of the NID, which can be proven as
above, and which also sounds unlikely, the problem is at the CO.

Talked to 2 techs this morning whom I trapped in their truck. They
said that DSL is digital and only needs one line to operate.
There opinion, expecially since all incoming calls are given a busy
signal and diverted to VZ's voice mail is that there probably is a
short somewhere between the NID and the C.O.

Qualification: Compliance tester for NA Telecomm

HTH
Pop`



Roy Starrin wrote:
Was suddenly contronted with the Sunday a.m. and can't find
appropriate forum to address it. Verizon is of little/no help, except
to say they will send a tech out on Friday the 18th.
Situation:
1.No dial tone; unable to place outgoing calls
2. All incoming calls are diverted to VZ provided Voice Mail box,
where they are available for retrieval if I use a second off- premises
phone and call in using VZ's procedures.
3. My DSL works fine. It is not a home run from NID to PC, but is
simply picked up out of the wall.

Factors bearing on the problem:
1. Have checked out 2 telephones by taking to neighbors house.
Using either one, plugged directly into the NID, situations 1 and 2
remain unchanged
3. Have unplugged, house from NID. Situation 2 remains unchanged.

Was sort of hoping there was a lineman out there who could provide
some advice. If anyone is aware of a better forum in which I might
seek advice on this, I would appreciate it.
FWIW, talked to a long retired VZ tech yesterday, and he says problem
is their, not mine; that there is probably a short/open somewhere off
premises that they will have to track down, and that sending tech here
won't help, except to confirm what I am telling them. (He also added
that it may suddenly myseteriously disappear, and that everyone will
shrug their shoulders and never admit who flipped the proper switch
somewhere in their system)
Live a couple of blocks from the C.O. Am going to try and talk my way
in there today to see if I can get them to help.
TIA for any help