On Apr 30, 11:22 pm, dpb wrote:
kris3432 wrote:
Sorry I wasn't clear. Anytime I call about an issue they act like my
issue isn't a big deal... nothing I should complain about. Like the
builder was going to move the laundry room wall another three feet
into the garage, and didn't do it. But, I was told by my realtor that
since he wasn't charging us for this change there was nothing I could
do about him not doing it. It was also a verbal agreement, and was
not in the contract... so it was a lesson learned for me. Also, he
placed a door opening in the opposite direction that the plans
showed... when I called about it and spoke to the realtor I was told
that the plans were just wrong.

I intended to make one more point and noticed this little comment that
I thought worth a brief response to, also...

The only thing you've mentioned so far I agree with the realtor/
builder on is the first of these -- if you didn't get a change order,
then despite an agreement verbally, there is no recourse. OTOH, if the
plans show the door hung the other way from which it was hung it is
just like the window position -- unless you agree (again in writing),
the plans are the controlling document. If it really should swing the
other way based on traffic flow or even if you only want it the other
way, it's his responsibility to make it so according to the plans. If
the plans were "wrong", then they should be changed, but they can't be
changed unless you approve.

It is hard to say what the builder's attitude is. ...

Actually, it's very easy to say what the builder's attitude is--it
sucks, and he's hiding behind this facade and letting the realtor do
his dirty work for him. The realtor is just as bad and in cahoots as
they have a sweetheart deal going here. Which leads into my main
point I intended to raise earlier...

In addition to the formal notification to the realtor and builder, I
would recommend a cc: to the lawyer who reviewed the contract(s) for
you before you signed them. (You _DID_ get them reviewed by somebody
on _YOUR_ nickel, right?) You're not intending to sue or anything, of
course, but it serves to notify them you're serious and are tired of
the BS excuses. And, if you did go into this w/o somebody, I suggest
it's past time to get there as it gets closer to completion the
details are going to become harder to ensure are completed to your
satisfaction and you just might need it.

Lastly, despite the distance, you really do need to make the time to
get over there and walk through and ensure things are as supposed to
be. And, in the end, remember when they're running you through hoops,
it is, in the end, your money they're spending.