He didn't say the sump was overflowing, just commented that water was
appearing on the floor some distance away from the sump which he said was
running constantly -- does this mean continuously without a break or just
running most of the time but not all. This water means either it overflowed
without him noticing, or it is leaking in from somewhere at or by the wall
or up through the floor. Good drainage piping or under floor gravel would
allow the water to find the pump without appearing elsewhere. The lack of
observation and a poor description of what is installed makes it impossible
to diagnose over the internet.

"Big Al" wrote in message
...

"EXT" wrote in message
anews.com...
Well, yes, a sump pump is supposed to drain the water before it rises
high
enough to create puddles, however, it cannot remove water that is blocked
from getting to it. To do that you need either a good thickness of washed
gravel (the type without filler between the stones) or a system of drain
pipes to pick up and channel the water to the pump.

How is the water getting on top of the floor and where does it "drain"
to,
as you say.
This water could be leaking in from the walls, or the seam between the
walls
and the floor. Or it could be soaking through the concrete floor or
through
cracks. You need to be observant of what and how it is happening rather
than
verbally throwing your hands up and saying "it doesn't work, why?". If
you
cannot bother to observe what is happening we cannot see anything from
here!



He said the sump pump was running continually. So it's not able to keep up
with the water. In sandy soil water can come up for a long time after the
rain stops. Even if the pump could empty the sump, water can still come up
away from the sump.

Al