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At a point, I guess its not worth my time to continue dealing with
these people over relatively small sums of money, but I have to wonder
why they think its worth a short term gain to walk my business for the
rest of my life when its pretty certain that I will buy more
appliances and paint in the future?

Stupid business decisions on their part.

How old was the washer when you determined the tran was bad? Write a
letter to the CEO at Maytag and explain the problem. Then tell him you
will never buy Maytag (or kenmore or whatever it really is now); be sure
to mention the repairman's experience.

I've only used SW once and it was superb. How bad was the coverage -
covered how much area compared to what the label claimed? Dark color?
Covering dark color?