I wanted to order a 3.75m length of electrical steel conduit from TLC
but it is an "oversized" item so cannot be delivered but as I wanted
it shorter ( two same size halves) I e-mailed them to ask if they
could cut it in half and send it .

I got no response so I phoned them . I was told they used to do that
but had complaints from customers that they had cut it to the wrong
length ( ???) so they stopped doing it,they had couriers losing
parcels,they would need to send it to a branch to get it cut ( ??).

I know it sounds a simple request from my POV ..one guy,two minutes
with a hacksaw and Bob's your Uncle,parcel it up and off you go .but
Hey Ho . Just sounded like I was being told an alternative version to
" We cannot be arsed doing what you requested"

Anyone know any other on-line supplier of steel conduit..it needs to
be threaded at one end with a connector .It's to hold up a roll of
photographic background paper . I did think of Metalsupermarkets as
there is an outlet local to me ( Glasgow) but I'm not sure that what
they sell will be threaded .

Stuart