Visit,Phone,meet,write,email your local councillor and inform him/her
you are not getting any satisfaction from the council office.
Do this first and then email or call into office and inform them you
have contacted your local counsillor for that area about the
ignorence to help you on this matter.

This will shift the gits.

Pardon the pun but you are talking complete rubbish! The Council have no
responsibility for anything but normal quantities of domestic rubbish.

Peter Crosland