View Single Post
  #9   Report Post  
Posted to alt.home.repair
Neill Massello Neill Massello is offline
external usenet poster
 
Posts: 5
Default Useless Web sites and general corporate incompetence

runsrealfast wrote:

Your unfortunately only one person. If a majority of people had your
attitude then the only sites might improve. The shopping public just
hasn't demanded more.


Few retailers in existence before the Internet era (since about 1996)
have really adapted to it by integrating their brick and mortar stores
with their web sites. Even big companies with the resources to create
top-notch web sites haven't done so. And of course it's circular: a
mediocre web site generates mediocre sales, so management continues to
treat it like a stepchild; online customers soon learn that the web site
is useless, so they stop using it. The good online retail sites are
children of the Internet age, like Amazon and Buy. And they mostly sell
stuff whose price-to-weight ratio justifies the shipping costs.

So you've got two choices: you can shop online and have it delivered to
you, or you can spend time driving and browsing store aisles. You want
to shop online and then go pick it up? Forget it.