On 03/23/07 02:33 pm Edwin Pawlowski wrote:

I checked out the HD and Lowe's Web sites, but no matter what I searched
for I couldn't find this item, so I concluded that, no matter what
Armstrong told me, HD and Lowe's did *not* sell this product.

I wonder how many sales these companies (and perhaps many others too) lose
because people cannot discover that they actually sell particular items.

Both HD and Lowes sites are close to useless. Anything that is large or
heavy is not listed. Seems they only have some UPS shippable products.
I've found it very difficult to find some plumbing supplies on their sites
also. Yep, pure waste. The good news is, the last time I looked for an
item, I did not found it and went to a local store and bought the item.
Later, I did see the item in both stores at a higher price. Better the $20
stay in my pocket.


BUT, both HD and Lowe's Web sites have options to nominate a specific
store as the one at which one shops, and they have an
order-online-for-pickup-at-your-chosen-store option, so why shouldn't
they show heavy items on their Web site? They do, for example, show
household appliances and fencing panels (some at least), neither of
which one is going to want to have shipped.

Perce