On Mar 15, 12:55 pm, (Doug Miller) wrote:
In article om, wrote:
Hi! We're remodeling our kitchen and need your advice! We decided to
put Kraftmaid cabinets (price/quality combination seems decent) and
got a quote from HomeDepot.

Well, Lowe's sells them too... but you'll get better cabinets, and better
service, buying Schrock or Merillat, or, if your budget will take the strain,
Bertch.

KraftMaid's customer service leaves a lot to be desired -- as does their
quality control.

Both gone to **** in recent years, and real bad timing, IMO, as
housing starts decline. My bad experiences are mostly with their
finishes. IIRC, they replaced their head of QC guy a year or so ago.
That's not to say they won't make things "right", eventually, but how
much is that headache worth?

And HD and Lowe's "designer's"? Ugh. You're just not likely to find
a competent designer there who is not busy stocking shelves and/or at
the beck and call of a 19 y/o "Manager". Kitchen design is not as
simple as it looks on TV.

You might pay more at a company that specializes in kitchens, but
usually I suspect it's worth it in the long run.

Cardell is also having problems seeing the future with their heads up
their asses to the shoulders.

If you plan to keep your home for awhile I'd recommend stepping up to
Plain & Fancy for providing superior value/$. I think most homeowners
will enjoy higher quality longer than they will a lower price.
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- gpsman