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Doug Miller

In article om, wrote:
Hi! We're remodeling our kitchen and need your advice! We decided to
put Kraftmaid cabinets (price/quality combination seems decent) and
got a quote from HomeDepot. I wonder if there any online dealers that
can beat Home Depot's price or it's not even worth looking? I
contacted one of online stores (buycabinets.com), they said that
although cabients will probably end up being cheaper, freight (to St.
Louis) will be higher, so total will be more than HD. Any ideas if
it's worth shopping around online and if so, where to look? Thanks!!!

Well, Lowe's sells them too... but you'll get better cabinets, and better
service, buying Schrock or Merillat, or, if your budget will take the strain,
Bertch.

KraftMaid's customer service leaves a lot to be desired -- as does their
quality control. On a recent job, I was installing (among other things) a
KraftMaid corner wall cabinet with bi-fold doors on each side of the corner --
took them *five* tries to get me two good pairs. One arrived with the
hinge-mount holes misaligned, so the door wouldn't hang straight. Another
arrived an inch and a half too narrow. Yet another arrived broken -- in an
undamaged package. And one time they sent two right-hand doors instead of a
right and a left. The order was shorted several pairs of hinges; it took three
phone calls to resolve that. You can probably guess one brand I won't be
buying, or recommending, again...

--
Regards,
Doug Miller (alphageek at milmac dot com)

It's time to throw all their damned tea in the harbor again.