I never saw my post and had to go to Google to see if it made it. I also
checked the responses.

About 30 minutes after I posted the previous message, Bob Hilliard from Fein
in PA called me back and accepted my suggestion. They are shipping me a
replacement unit today and I will return mine when it gets here. They are
prepaying shipping both ways this time.

I think they have done every thing that they possibly could, considering the
circumstances. They appear to want to be responsible for their screw up.

Is their service after the sale good? Not for me. I should not have had to
deal with this problem a second time.

Are they making every effort to fix the problem, Absolutely.

Swingman, thank you for the offer of a solution. I am beginning a new job
Friday and will put this little project on hold. Hopefully the replacement
tool will be here early next week before I finish the job.
BTY the segmented saw blade works pretty good using the Multimaster
manually. ;~) I am in the middle of a veneer job and was hoping to use the
Multimaster to trim the veneer.

Are you under water yet. It was raining so hard here a few minutes ago that
I could not see the back yard neighbors house. I got 1 inch of rain in
about 15 minutes.