"Deke" wrote in message
...
On Sun, 11 Mar 2007 21:49:28 GMT, "JoeSpareBedroom"
wrote:

"Deke" wrote in message
. ..

Put my vote for the store doing it right.

Their only reason for existence in this world is to turn a profit.

There is little profit in a box store hiring employees to answer dumb
consumer questions. Let the consumer hire a professional to train
them.


Dumb questions? How about a young person who needs to know how to hang a
painting on a masonry wall, and nobody at HD has a clue? These are basic
things their employees should know. What's the customer supposed to do?
Hire
a mason to answer his/her question about the appropriate hardware?


Absolutely NOT.

Hire a minimum wage high school drop out and then take the money
saved and increase the shareholder dividends.

The young person with the question needs to go the local hardware
store and pay for the answers to his questions.

......where the handful of screws will be so close in price to HD's that the
young person won't even notice. And the project will be done in 1/2 hour,
the right way, the first time.