"Deke" wrote in message
...

Put my vote for the store doing it right.

Their only reason for existence in this world is to turn a profit.

There is little profit in a box store hiring employees to answer dumb
consumer questions. Let the consumer hire a professional to train
them.


Dumb questions? How about a young person who needs to know how to hang a
painting on a masonry wall, and nobody at HD has a clue? These are basic
things their employees should know. What's the customer supposed to do? Hire
a mason to answer his/her question about the appropriate hardware?