On Mar 11, 9:27 am, Jim Redelfs wrote:
In article .com,

"Frank" wrote:
considering choice between Comcast and Verizon cable service:
I assume Verizon puts in interface box, extends to TV's then as
with phones makes homeowner responsible for line upkeep past box.
OTOH Comcast will come into house and straighten out bad connections
- at least they did this for me a couple of years ago.

Do you mean, for "free"? I assume that ALL companies will come into the house
to perform service. Whether they levy a separate charge for such service is,
of course, dependent on a particular company's policy and whether or not the
customer pays for "inside coverage".

Just remember that no one - NO ONE - is giving anything away for free. The
consumer is paying for the service one way or another.

As with my company, regarding the upkeep of CPE (customer-provided equipment,
including wire and cable), the customer pays monthly for an optional
maintenance plan or they are charged a fee at the time of service.

I have no doubt that the monthly subscription is more lucrative for the
company than the subscriber. However, $4.75/month (for example) is obviously
more palatable for many customers than a big (often HUGE) one-time charge for
a lengthy repair call.
--

JR

Yes for free but of course cable is not cheap. I've got 6 sets on the
cable. Tech came in in corrected all my connections and took out the
Radio Shack boosters which she said were not needed.

Frank