Stephen Blackpool wrote:

March 8, 2007
Is Home Depot shafting shoppers?
http://articles.moneycentral.msn.com....aspx?GT1=9215

By cutting back on employees, the home-improvement retailer is putting
the screws to the people it needs most: its customers.

By Scott Burns

I think that they're trying to be more like Lowe's, where the staffing
is thin (ten minutes to get help, even during lax periods) and the
training almost nonexistent (three employees didn't know where the
room air conditioners were stocked -- in July -- in Phoenix). Home
Base did that when they tried to copy HD, and they're gone now.