"UCLAN" wrote in message
...

The seller of a product is rarely involved with warranty service,
especially when the product was purchased mail-order. The manufacturer
is responsible for warranty satisfaction.

That is why I asked for others opinions on what type of a company they
are (ie. do they constantly use these loop-holes?)

I know of no happy SquareTrade customers. In and of itself that isn't enough
to condemn them but still . . . .