I bought a pallet of patio brick at home depot that was discounted because
the person that had ordered it before had changed their mind. It had mostly
concrete color brick with some black bricks on top. I specifically asked the
salesman if the price was for the whole pallet. He said he thought it was
for the white brick only but went to check, and came back and told me that
he could give me all the brick on the pallet for that price. We processed
the deal and they delivered the brick, and low and behold, the black brick
were missing. I called and complained and had to really be persistent to
get some of the black brick that were on the pallet, although I never got
exactly what was on the pallet. When they DID agree to give me at least SOME
of the black brick, they wanted ME to come pick them up. Again, I had to go
round and round with them about getting it delivered. Home Depot has some
of the WORST customer service and customer care I've ever seen.
Brian

"Toller" wrote in message
...
You have got to be telling the story wrong; if you charged it, stop
payment.
If you paid cash, take them to small claims court. It is such an easy win
that they wouldn't think of screwing you like that; so I conclude you must
be telling the story wrong.


"ebayer" wrote in message
ups.com...
I went to home depot on 1/23/2007 and purchased a Maytag Washing
Machine.When I got home my old Maytag started to work again.
I went back and cancelled the order.
On 2/9/2007 it died so I went back to Home Depot.
I had them look up my purchase and they reissued the the Item.


Today 2/13-2007 it was received but little did I notice that
they substituted with a different model that they assure me is the
same.


It is not the same and has no delicate wash plus a multitude of
other amenities.

I went back to the store and was told since I did not refuse it on
delivery it now is not returnable.


Their manager said to be basically tough luck
I called corporate and was told basically buyer beware or Home Depot
will screw you.

Never again Home depot