On Feb 13, 2:03 pm, "Toller" wrote:
You have got to be telling the story wrong; if you charged it, stop payment.
If you paid cash, take them to small claims court. It is such an easy win
that they wouldn't think of screwing you like that; so I conclude you must
be telling the story wrong.

"ebayer" wrote in message

ups.com...



I went to home depot on 1/23/2007 and purchased a Maytag Washing
Machine.When I got home my old Maytag started to work again.
I went back and cancelled the order.
On 2/9/2007 it died so I went back to Home Depot.
I had them look up my purchase and they reissued the the Item.

Today 2/13-2007 it was received but little did I notice that
they substituted with a different model that they assure me is the
same.

It is not the same and has no delicate wash plus a multitude of
other amenities.

I went back to the store and was told since I did not refuse it on
delivery it now is not returnable.

Their manager said to be basically tough luck
I called corporate and was told basically buyer beware or Home Depot
will screw you.

Never again Home depot- Hide quoted text -

- Show quoted text -




I agree if you used your credit card file a dispute with your credit
card company.

Just dial the 800 number on the back of your card, tell them your
problem and they will send you the paperwork to file a dispute.

And while this is in the process they will withhold payment until the
dispute is settled.

I've done this before it really gets their attention.