alexander.keys1 wrote:
Virgin Media have just taken over my broadband Internet service from
NTL, and
it's not working very well.

Firstly it takes several attempts to launch Internet Explorer and
Outlook Express, someti
sometimes my PC has to be rebooted, and Interent access is generally
sluggish.


As per the other reply, this is a problem local to your PC and not your
ISP...have you done a virus scan with up to date definitions?, likewise a
spyware scan, again with up to date definitions?

(Something has also happened to Google which is causing this text to
be mangled
I have to press the return key at the end of each line or else text
does not appear,
in fact the right hand part of the screen is obscured).

Also I can't reliably access my e-mail, I received an e-mail in
Outlook with a link
to the Virgin Media homepage, which I am supposed to use to access my
e-mail f
from now on, this asks me to sign in then links to another page, which
asks me to
sign in again, then goes back to the previous one.


on the virgin page, you are supposed to use the drop down list for whichever
ISP you use, they are Virgin, NTL, Blueyonder, when you click these, you go
to a login page

Anybody know how to get it working, or will I have to change to BT ( I
also get
telephone service from NTL, and I've been having problems there too,
such as no
entry in the BT directory or even Directory Enquiries, they don't have
my number.
No 1571 service either.)

NTL/Virgin's faults line is busy, I've tried phoning them.

Please don't go to BT, they are a bunch of ******s of the highest order