In article . com,
wrote:
It's not free, it's worked into the price. and in any case, where do
you think transco sprang up from? - they just split the company down
the middle and named the donkey work side of it 'transco', same
people, different overalls. And i know people whohavepaid into this
scheme since boiler was new and BG refuse to repair anything over a
few years old, with the old line, 'this boiler's not up to today's
standards luv, but i can get you a quote for a new one', which is
usually a few grand, needless to say, the customers cancel their
cover, ring a competent plumber who repairs it for ninety quid and
they continue getting HW & CH for many years, but by this time, BGhave
ripped them for hundreds- Hide quoted text -

- Show quoted text -

so you know "some" people who may have had that happen, is that a fair
representation of the entire customer base of british gas ??. i know
"some" people who have boilers that are 15yrs old and still being
repaired by british gas so that kind of negates your argument.

Well, I'm not in the trade, but personally know of three people who were
told - falsely - that their boiler was too old to get spares for while
being under one of their service contracts.

--
*The more I learn about women, the more I love my car

Dave Plowman London SW
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