On 7 Feb, 19:22, "Phil L" wrote:
wrote:
On 5 Feb, 15:15, "Phil L" wrote:
wrote:
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im amazed at how many "experts" knockbritishgasquotes when they
havent seen the actual contents of the quote,
a few pointers.. direct labour can be specified by the customer...
the quote will include free home care... the 330 boiler has
substantial upgrades.. vat is included becausebritishgascant "do a
discount for cash" and then forget to declare the vat.the
radiatorshaveextended warranty. the engineers wont **** in your
water tanks (ever see watchdog ?).. the boilers that are
suppliedhavea parts availability guarantee.. the engineers wont
suddenly disappear half way through the job or once theyhaveyour
cash. ive seenbritishgas jobs completed and ive seen
independent jobs completed. enough said.

Is this the samebritishgasthat installed a newgasmeter in my mums
house
a few years ago, resulting in the house filling withgas? - the nut's
were not even finger tight, how the house didn't end up several
hundred feet away i do not know, the transco chaps who came out at
midnight said that the connecting nuts were the wrong size, so
instead of the BG bloke doing something about it at the time (early
morning), he just went home and left it.

or is it the samebritishgasthat charge £300 per year for ch cover
(included as you mention above, even though it's not specifically
requested) and then refuse to do any work on the system once it
reaches a few years old?

no its not, transco change meters notbritishgas. boiler care is not
£300 per year its £14 per month. for £ 300 you get plumbing drainage
AND central heating care AND electrical cover (parts and labour
included)... refuse to do any work ! , now thats not true and you
know it. and as for your comment about homecare being included but not
requested, let me ask you this, if you bought a car and they gave you
a free 10000 mile service that you did not ask for....... would you
complain????

It's not free, it's worked into the price.
and in any case, where do you think transco sprang up from? - they just
split the company down the middle and named the donkey work side of it
'transco', same people, different overalls.
And i know people whohavepaid into this scheme since boiler was new and BG
refuse to repair anything over a few years old, with the old line, 'this
boiler's not up to today's standards luv, but i can get you a quote for a
new one', which is usually a few grand, needless to say, the customers
cancel their cover, ring a competent plumber who repairs it for ninety quid
and they continue getting HW & CH for many years, but by this time, BGhave
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so you know "some" people who may have had that happen, is that a fair
representation of the entire customer base of british gas ??. i know
"some" people who have boilers that are 15yrs old and still being
repaired by british gas so that kind of negates your argument.