Best to have a professional check the thing out from the word go without
confusing by half guessing what may be wrong. BTW; Not meant as an insult!
"kevinmmccormick" wrote in message
oups.com...
Thanks for the help so far, I'm just trying to look out for some key
terms so that when I call the repair shop I have as much background as
possible to save time and money by avoiding incorrect diagnoses.
We're on a fourth floor walk-up so it is almost a requirement that any
repair take place on-site so we already anticipate a significant cost
for any repair if possible. Really appreciate the input :-)