On Tue, 16 Sep 2003 11:11:40 +0100, "IMM" wrote:


wrote in message
...
In uk.d-i-y, Andy Hall wrote:

On the web site, and the catalogue, they use the description "high
performing". I think that that would be good enough for me to
invoke the warranty. If this were a ??50 job, maybe not, but at ??140
I would expect more.

And further strengthening GrVIPunff's case ;-), I note that the front
cover
of the current (vol. 71) Screwfix cat has a flash reading: "CHECK OUT -
LOWEST PRICES - for - PROFESSIONAL POWER TOOLS" followed by 4 logos:
Bosch, Erbauer, DeWalt, Makita. Which shows their own advertising places
the Erbauer in the same sort of bracket as those other brands - so a
polite invocation of the 2-year guarantee seems justified.

That is why it is always best to get a power tool with a decent guarantee.
PP Pro from B&Q and Ferm from Screwfix are 3 years. Ferm are low rent
models but that guarantee means you don't get ripped off.

I see Argos have a two levels of quality on their Challenge range, like B&Q
with PP and PP Pro. Do the Excel versions (I think it is that) have longer
guarantees?


The other problem with this philosophy apart from the poorer quality
during use is the time wasted in returning them and having the
argument with the retailer. That is very expensive.




..andy

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