No, he knew it wasn't working, just didn't know what to do about it.

On Jan 27, 9:28 pm, Tony Hwang wrote:
wrote:
The plastic drive gear went out on my garage door opener, but
otherwise it was working fine. I bought a gear kit and had someone
install it. Now the motor won't work at all. It's just dead. Is
there some sort of reset switch or anything that needs to be done?
Any other advice?Hmmm,
You mean that someone took off even without checking to see if it's
working all right?