I would dump the warrenty work agreement with them, and find some other one
to take on. I would never put up with the lack of service from any
manufacture or supplier!

--

JANA
_____


"Dani" wrote in message
oups.com...
I do warranty, & extended warranty for Prima Worldwide, but can't get
any help, or even get
a hold of a human to order parts, or get tech help. If I order parts,
months pass, & no contact
from them! Not even sure if any parts are available.

Model # PS-42T8, no picture, or raster, just sound. Just a couple of
months out of warranty.
I can only find M # PS42T8 Service Manual on their site. Anyone work on
these units before?
Thanks, Dani.