In article om,
(known to some as mikercana1) scribed...

Surely there should be someone from the DELL technical support reading
this newsgroup from time to time.

Unlikely. You'd have a better chance checking Dell's web site for a
user forum. Also, as I recall, there is a Usenet newsgroup for Dell
systems (alt.sys.pc-clone.dell).

Happy hunting.


--
Dr. Anton T. Squeegee, Director, Dutch Surrealist Plumbing Institute
(Known to some as Bruce Lane, KC7GR)
http://www.bluefeathertech.com -- kyrrin a/t bluefeathertech d-o=t calm
"Salvadore Dali's computer has surreal ports..."