Hi everyone,

I need your advice if possible.

We called a local contractor to give us a free estimate for a minor
repair (a few shingles need to be replaced after a recent wind storm).
He came over and quickly applied some kind of a temporary patch and
told my wife that he would give as call to discuss this and then he
left. The next day I noticed lots of dents on the garage roof that
weren't there before. Apparently that's where he placed his ladder to
be able to access the area that needed work. Here is the pictu

http://i118.photobucket.com/albums/o109/iazh5/3.jpg

The arrow indicates the area that needed work. The white dots are the
dents that I noticed.

Here's a couple of more detailed pictures of the damage taken from
inside the house:
http://i118.photobucket.com/albums/o109/iazh5/2.jpg
http://i118.photobucket.com/albums/o109/iazh5/1.jpg

There are actually many more dents than seen on these pictures as if he
needed to reposition his ladder a few times.

I have a few questions. Do the shingles look damaged badly enough that
they need to be replaced?
Can he claim that was the only way to reach the upper roof? Could have
he avoided this? Can we hold him repsonsible for the damage he caused
or that's normal? Shouldn't he have some kind of a stabilizer or a
stand-off or whatever you call it to avoid resting the ladder directly
on the roof? Why would he need to reposition his ladder so many times
to apply a patch to cover such a small area (just a few missing
shingles all in the same place)?

What I find frustraing is that we wanted him to just give us a free
estimate and possibly replace maybe a dozen missing shingles, that's
all. He hasn't done that yet but he has already damaged a dozen more



What woud you do in our place?


Your input is greatly appreciated.