Well GE service didnt show up last Thursday as promised. My wife called to
confirm around mid morning, and they said that the service guy rescheduled
for the next wednesday because he didnt have the ceramic cooktop part on
hand. Well, duh, no one called us to reschedule, and we cannot be home that
day. The service girl said "That happens once in a while."
Morale of the story, always confirm service appointments the day before, to
avoid wasting a day off in vain.
--
-bye,
Rick

"Rick" wrote in message
. ..
Thanks. They are coming out Thursday.
---bye,
Rick
"JGolan" wrote in message
oups.com...
Rick,
My experience with GE for a unit under "Parts" warranty is that they
charge you only for the "Come and Look" only. The followup visit to
install the part was on them.

Rick wrote:
While cleaning up on Thanksgiving day, we noticed the ugly crack, going
thru
the right burners, front to back. Was browning gravy and heard a "snap".

The unit has a parts only warranty for 4 yrs after the 1 yr all-inclusive
P&L time. GE is coming out this week, and charges $70 just to come out and
look at it. I figure that the guy will look at it, say "uh-huh, you need a
new cooktop" ...duh, and order one, only to come out again to install it
for
another $70+.

Anyone have any experience with GE service? Can I insist that they bring
one
with them and install it on the spot? I had an interesting discussion with
the GE service people (in the Phillipines somewhere) who said it had only
a
one year warranty. The manual says otherwise. The part costs $494.00US. -
HELP!
--
-bye,
Rick