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Nate Nagel Nate Nagel is offline
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Default fixing Andersen windows

Nate Nagel wrote:
wrote:

N8N wrote:

No, best I can figure I have 200 series "narroline" windows from
looking at their web site.

thanks,

nate

Art wrote:

We had to replace a damaged sill on a vinyl clad Andersen window. We
ordered all the parts from Andersen and they were very helpful on
the phone.
But taking it apart and putting it back together is not much fun and
hard to
get right. We don't have tilt out windows. If you have those your
mileage
may vary.



"Nate Nagel" wrote in message
...

anyone have any experience fixing Andersen double hung windows with
nonfunctional counterbalance hardware? After perusing their web
site and
finding out how to remove the plastic sash liners I think I see how
this
is supposed to work, but just wondered if there were any gotchas. I'm
assuming I will find either broken springs or rotted cords, but the
windows themselves are still in good shape so I am not motivated to
replace them.

thanks,

nate

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Nate:

The narroline windows have screws that hold each of the window sash
liners (I seem to recall, actually, that it was the left side only).



yup, that looks right...

Remove all the screws. Put some plastic lubricant (I use Armor All) on
the entire sash cover, so it can slide easily against the two window
frames. Slide both frames up, and gently pull the sash cover at the
bottom, away from the jamb. Pull it down, sliding it between the jamb
and the two frames. The plastic cover can fold/crease, be careful. I
found it useful to put a single layer of fabric on top of the sill to
protect it and so that I can slide the sash cover+the fabric against
the sill.



I'm ASSuming that I'm doing this simply so I can get access to the side
of the sash where the string attaches?


Remove the plastic cover for the top of the window, remove the strings
from the two frames (watch it, they can snap), replace the spring
assembly ( asingle screw), reinsert the strings with a pair of pliers
so they don't snap back. Replace top plastic cover.

Place the plastic "slides" (two pieces of plastic that are 0.5" by 0.5"
and are provided in the replacement spring box) in the two frames'
slots (they guide the sash cover) .

Put both frames up, and gently slide the sash covers back up, taking
great care to not crease/fold them (that's the most difficult part of
the job).

Re-install screws.

The first time you do it, it takes 15-20 minutes. After that, 5-10 at
the most.

Good luck.

Pierre


Thanks! I was just coming back to this thread to ask for some guidance,
as I was not able to find a local parts dealer (the two Andersen
dealers listed on their web site within easy driving distance won't sell
me parts; the first was Home Despot and the second was a local window
specialty shop that stated "we only service windows that we've
installed." So much for buying them locally.) So I didn't get a chance
to speak to anyone actually knowledgeable about this procedure but...
looks like you've got it covered. I'll be saving your post for future
reference when the parts arrive.

nate


Following up to my own post I know...

parts arrived today, happy happy joy joy... already fix0red one double
hung window (busted latch, no big whoop) and one casement (busted
actuator) while waiting for the girlie to get back from the grocery
store. I'm stuck on the counterbalance however... instructions that
came with the new assembly were pretty much exactly what Pierre posted
above (thanks!) I got the left side jamb liner out OK (with a little
grunting and lots of careful work with a razor blade to loosen it from
the old paint) but I'm stuck on the plastic head liner piece; the pic
shows it being pulled straight down after removing the screws however
mine is stuck fast at the inside of the window. Is there a small hook
in the plastic such that I need to pull it towards the inside of the
house to release it? If so that's bad news because it means that the
trim has to come off... I tried another window where it appeared that
the trim had been installed slightly farther away from the window and I
couldn't get that one out either.

thanks for all the help so far...

nate

PS - unrelated rant. I freakin' HATE shopping more every day. I am
starting to love buying stuff online. I swear the general public is a
bunch of freakin' thieves; every time I go to Home Despot I find that I
need to open the box of whatever I'm looking to purchase to make sure
someone hasn't got there before me and ripped off half the bits. I got
burned at Sears the other day, tried to buy an attachment set for my
shop vac and when I got home someone had stolen everything but the hose,
and the box had been taped up!!!! and put back on the shelf. Of course
they didn't actually have one with all the attachments and tried to hit
me with a restocking fee, if you can believe that. So much for
supporting my local economy... and I'm supposedly living in one of the
"desirable" neighborhoods! I'd hate to see what it's like in the bad
part of town.

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