On 20 Nov 2006 11:24:40 -0800, Nate wrote:

I recently purchased a 16KW aluminum generator from Ziller Electric. I
came home from work to meet the shipper and inspected the package...
cardboard, pallet, etc all looked fine. We carefully placed the pallet
in my garage and I returned to work. About a week later I decided to
do an inventory in order to make plans for installation. After lifting
the cardboard cover and inspecting the internals, I walk to the rear
and find that the rear panel is pushed in exactly where the flex
conduit is stored during shipment. Something obviously pushed on the
rear of the unit and dented the panel and two of the air louvers.

You inspect it when you receive it and find nothing wrong, sign for it,
ignore it for a week and then find something wrong. After all this time
has passed you call Ziller and want a replacement? I think you are asking
too much.