Joseph Meehan wrote:
. . . .

Do keep written records of everything and start calling now.


--
Joseph Meehan

To re-emphasise what Joseph Meehan said:

Keep a log or logbook of some sort next to the phone and write a short
summary of every single phone call, the date, and the persons
contacted. Add a summary of every letter sent, the date and the
addressee. Make a copy of every letter sent.

Your problem could be resolved instantly by the electric company or
your home owners insurance; or drag on for months. I am near the end
of a "drag on" situation and it really gets confusing trying to keep
track of everything.

-Jason