m Ransley wrote:
A 5000hr infrared bulb? I dought it, its more likely 1000-1500 hrs. And
that filiment is of course shockproof unlike all other filament bulbs,
so no worry about it getting bumped around. So its realy warranted for
one heating season running 24x7. Of course in 5 years you replace the
bulb free with no shipping or handling charge when anybody says it went
in 1000 hrs. And bulb replacement costs? I have 30 yr old quarts, oil,
and element heaters that still work. For 35-50 dollars I can get what is
proven to work a long time. I bet in one year your shipping -handling
charges on new bulbs are the same as a HD price.


I'm sorry you doubt it but it's what they've seen from their customers
after 20 years in business. Again, you can call the manufacturer
yourself for more information (Sun Cloud Inc. 913-831-3100). To address
your other points -

1) The filaments hold very well. They ship thousands a year. Only a
few people call saying the bulbs were damaged in shipping. When that
happens replacements are sent free of charge. Most people keep their
space heaters in the same location, occasionally moving them around.
This is far less likely to cause damage to the bulbs than shipping.
Further, since the bulbs are encased in a steel frame and this case is
within an Oak/Plywood case, it would take a major jolt to damage the
bulbs. Frankly, they seldom get complaints about damaged bulbs.

2) The warranty: They're not warrantied for hours but for three years.
So, you are incorrect saying they'll only warrantied one season. Since
the bulbs last for 3-5 years, you're looking at replacing the bulbs
very infrequently. This is assuming normal use. It is thermostat
controlled. Rarely is any heat source on 24/7 - I live in Winnipeg,
Canada where it gets to -40 and my central furnace is not ever on 24/7.
The cost for the bulbs is $79 and shipping is about $6. Amortize this
cost over three years (at a minimum) and it's a pretty decent deal.
Again, the bulbs are warrantied for three years. This means you don't
pay for them or the shipping for three years. Compare that to spending
more on fossil fuels. Further, given the Portable Furance's cost
efficiency, I'll bet you'll save more on your heating bill compared to
using the type(s) of space heaters you propose.

I hope this helps. I gather by your tone you've been burned (no pun
intended) in the past. We all have by some product and we should all
do our homework. I hope you can trust that I'm not trying to lie to
you. All I can do is give over the information I know. I strongly
encourage you to call the manufacturer with any more questions or
thoughts. Thanks for your feedback.

Clayton