"SJF" wrote in message
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wrote in message
oups.com...
Hello I hope someone can help me.
We moved into our home about a year ago and it has a Rainsoft water
softener that was not hooked up. (The owners said they didn't like the
way it tasted and they unhooked it) My husband hooked it back up about
a month ago and we put two bags of salt in it. From what I can tell it
has not used any or very little salt. It does run through its cycles
and water goes out the drain. But should I see water in the salt and
how much? I can not tell that there is any water going into the salt at
all? Thanks for looking and hope someone can shed some light on this
it is making me crazy. (I have never had a water softener and don't
know what I am looking for it to do.) LOL Thanks again!

Probably the best thing you can do is to go to an aquarium, or a swimming
pool, supply store and get a water hardness test kit (about $5). If it
shows that your water is completely soft, quit worrying. Depending on
many factors, the unit may use only a small portion of that two bags of
salt in a months time.

If the water is not shown to be soft by the test, you'll probably be best
off to call for service. I just installed and adjusted a replacement unit
and I can tell you that, without some technical ability and suitable data,
adjustment and/or repair is likely more than you want to undertake.

Presumably, the softener was installed by someone who thought the
untreated water was too hard. Check with your neighbors. In many areas,
the municipal water is as soft as you'd want it. It depends on the
source. Even in those areas, there are water softener salesmen.

SJF

In further reply to your question about water rising into the salt --

If the unit is working properly, water will rise a few inches into the salt
but not necessarily far enough to submerge the two sacks that you added.

SJF