On Wed, 08 Nov 2006 19:18:39 GMT, "Max"
wrote:



I had placed an order (approx. $600.) for some merchandise.
Several days later I checked the website to see if the order had been
shipped, nope. A week later I checked again. Nope
I called the firm and cancelled the order. Because of the delay I had found
another supplier.
The following day I received an e-mail that the order had been shipped. I
e-mailed back and informed the company that I would not accept the charge to
my CC and I would not be responsible for returning the merchandise. I
recommended that they contact UPS and have them return the shipment before
it got too far from "home".
Was I being reasonable?

Max



Thirty days is business standard. Charging your car at the time of
ordering is also customary, although it is better to wait until the
time of shipping. The customer can ask for an order status at any
time. If you cancel an order get some kind of conformation.