"The3rd Earl Of Derby" wrote in message
.uk...
Bioboffin wrote:
The3rd Earl Of Derby wrote:
Bioboffin wrote:
The3rd Earl Of Derby wrote:
about Britshish Gas's appalling communications between customers
and representives switchboard and emailing?

Who's the main body that'll take note of complaints?because BG is
not answering emails of complaint.

Every time you phone this B***ard company up you always are kept
waiting for long periods of time and you still may not get heard
after 7 minutes.

I swear that BG has a share in BT's company,hence the long wait on
the phone.

Have you considered using the internet to change providers? The new
provider then tells BT that you are changing, and you don't have to
do anything.


Funny you should say that?


OTOH, British Gas Click, is currently the cheapest provider
according to 'confused.com'. Maybe you get what you pay for?

I've just been told that Powergen is cheaper than BG for the monthly
DD tariff?

Well, I'm on Powergen (Standard), and it is currently costing me
£73/month against £46.50 for British Gas Click (green).

Of course, Powergen puts up the premium, so that you pay up front (I
expect BG does the same at the first review point). OTOH, I put in
the actual kWh used for Gas and Electricity, and BG was a lot cheaper
than Powergen (of the order of about £150 per year for my 3-bed semi).

But isn't there a difference between Standard and BG click?

I think PG equivlent to BG "click" is "Energy online" tariff?

To be honest I'm looking for the cheapest supplier with main criteria
being
comms.
--
Sir Benjamin Middlethwaite



well get along to www.ebico.co.uk no messing about from them. Emails
answered within a few hours and a personal response not a computer one.
Same for phonelines, answered promptly and not kept holding on.
Far cheaper than Scottish Power and British Gas. No standing charges, no
extra for paying by cash/cheque. I am saving £300 a year by not being with
Scottish Power and British Gas. A lot of comparison sites will only prefer
the companies that pay them to advertise.
I had to complain to OFGEM as BG were refusing to let me transfer and it
took 2 months. Once OFGEM got involved they give in. I refused to phone BG
to get a final bill and they refused to send me one unless I did. After
OFGEM spoke to them I got the final bill in a few days. Why do people
bother staying with BG and paying far more? Are they mad?