The3rd Earl Of Derby wrote:
Bioboffin wrote:
The3rd Earl Of Derby wrote:
about Britshish Gas's appalling communications between customers and
representives switchboard and emailing?

Who's the main body that'll take note of complaints?because BG is
not answering emails of complaint.

Every time you phone this B***ard company up you always are kept
waiting for long periods of time and you still may not get heard
after 7 minutes.

I swear that BG has a share in BT's company,hence the long wait on
the phone.

Have you considered using the internet to change providers? The new
provider then tells BT that you are changing, and you don't have to
do anything.


Funny you should say that?


OTOH, British Gas Click, is currently the cheapest provider according
to 'confused.com'. Maybe you get what you pay for?

I've just been told that Powergen is cheaper than BG for the monthly
DD tariff?

Well, I'm on Powergen (Standard), and it is currently costing me £73/month
against £46.50 for British Gas Click (green).

Of course, Powergen puts up the premium, so that you pay up front (I expect
BG does the same at the first review point). OTOH, I put in the actual kWh
used for Gas and Electricity, and BG was a lot cheaper than Powergen (of the
order of about £150 per year for my 3-bed semi).

--

John