dean wrote:

Ok thanks everyone, I will take a look at the balance tonight. If I
have to adjust the sprints, what's involved with that? The springs do
have a wire cable through the middles for safety.

Do you think there is too little tension on the springs?

Disclaimer: If you are at all concerned about getting hurt or causing
damage the anything within 50' of the door do not attempt to adjust the
springs. That said adjusting side mounted springs it is pretty easy.

Pull the disconnect to release the door from the opener

Raise the door as high as it will go

Block the door from falling (vise grips on the track or a c-clamp work
well)

The springs should now have little or no tension (verify this)

Adjust the cable running through the pulley on both sides so the
springs have just enough tension that they are not loose. This is not
rocket science you just want enough tension so the cable can't come off
the pulley. Sometimes the cables are threaded through a bracket
several times other times they have a loop and bolted swag. You want
the tension to be equal on both sides.

Unblock the door and try raising and lowering it from the center of the
door. The door should stay level all the time and should stay closed
when all they way down.

Reconnect it to the opener by resetting the release mechanism. Open &
close using the opener.

Have a Gimlet and tell your wife how great you are and how lucky she is
to have a man like you.

If you have the torsion springs mounted to the wall above the door it
is probably a good idea to leave them alone and call someone. These
can hurt you but it doesn't sound like you have this setup since you
said there were safety cables running through the springs.

http://www.naturalhandyman.com/iip/infgar/infgar1b.shtm