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John John is offline
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Posts: 31
Default Telephone Line Fault?

"Andy" wrote in message
Before I contact BT I thought I'd ask if anyone has a similar problem to
I have have had problems getting onto the internet before and only
repeated removing and replacing of the RJ45 connector from the modem could
get it working.

At first I thought it was a dodgy contact but all looks good and jiggling
it has no effect. I also replaced the modem line & connectors and tore the
laptop apart* and resoldered the modem socket.

However, someone told me the other day my number was giving out a 1575
message, when they should have got through. Also the dial tone is now a
high-low tone, that's if there is one at all, when it stops working I get
just hiss and crackle and replacing the receiver umpteen times doesn't
bring back the tone.

I've disconnected everything but a single phone from the network, and
still the weird tone. Any ideas, if not it's time to call BT I think.

* Only two screws left over, not bad for dismantling and reassembly of a


I think you mean a 1571 message, not 1575 although I may stand corrected on
that. 1571 is BTs Call Minder service (basically an answering service). The
"high-low" dialtone you're hearing is known as "interrupted" dial tone and
is the answering services way of telling you that you have a message waiting
to be answered.

Some modems have problems connecting when they "see" or "hear" the
interrupted dialtone. Clear your messages and you should be able to connect