Let me get this straight because I just bought a jet 1014VS and drove
all the way to Minnesota to get it.
your saying that delta and jet products are from the same factory?
So WMH is simply a company who puts their names on other peoples stuff?
I also have had problems with the quality of my 1014 out of the box, but
its been remedied. But it wasn't up to what I was told it would be
initially.
I'd give their customer service a 7.

Troy

DGG wrote:
Eddie Munster said:



I certainly don't mind them listing prices on their decidedly
unresponsive web site, my primary objection remains the excessive
markup. Especially when Powermatic sells their nearly identical VFD
for half the price. Which is what prompted me to explore who actually
manufactured the thing.

B&D management has apparently spent far too much time under the hot
sun while golfing Longboat Key. I fear they are now embracing the
modern era "screw everything that walks" business philosophy that is
making this country such a great place to live and work in these last
15 years. Pride, workmanship, and customer service have been
supplanted by avarice and exploitation. But that's just my opinion.



Yes, but... I'll apparently lose 3 months of it while it sits idle
waiting for the replacement. It _may_ not take that long. but I'm not
going to hold my breath. New management doesn't exactly impress.
Delta used to be pretty good with customer service, now it seems not
so much. I fear they are beginning to rival Stanley on my growing
"better off bankrupt" list of irresponsible US Corporations.

At this point, however, I'm beginning to suspect that it may not be a
bad controller per se, but rather improper design/installation which
leaves the unit subject to radiated EMI resulting in CPU confusion.
It is too intermittent and doesn't seem to be heat related, which
would be one of my first suspects for an intermittent condition, the
other being a cold solder joint. (Used to repair Paragon Industrial
controllers and Tektronix/Military test equipment.)



They never powered it up - it is a 220vac unit and they don't have
outlets in the retail store. Mostly it sat around, shoved from one
spot to another and being cursed by the store manager. His parting
comment was, "Thanks for getting this thing out of here".
Leaves one with a rather disconcerted feeling, especially considering
that large, new empty spot in the wallet.

But I'm sure it will all work out in the end - one way or another.

FWIW