wrote in message
ups.com...
The door does not appear to
detach from the electric opener, even after pulling the emergency
disconnect cord several times. Any suggestions for getting the door
down? Is there a way to reattach the cable to the drum? Any help will
be greatly appreciated!


Unless you are on the west coast, it is probably too late tonight anyway.
The release may not visibly disconnect, but will allow the door to move
freely. Since yours is stuck in the track, it will not move. You have to
lift the lowest end to get it straight since it is stuck cocked. It is also
possible you will end up getting the weight of the door in your hands and
injure yourself.

Probably much safer and less risky to just leave it alone for the night.