Thanks for the field report. I worked for Sears in 1996. I was not
impressed with what I saw, in my little piece of the world.

--

Christopher A. Young
You can't shout down a troll.
You have to starve them.
..

wrote in message
oups.com...


there are many of these places that will jam it
right in your ass...... I worked for a Trane HVAC dealer...we were the
cream of the crop outfit in our area but the only way you could cut it
there was to prematurely condemn parts and equipment...perfectly fine
working equipment was routinely diagnosed as "beyond repair" to
unsuspecting homeowners by what were basically salesmen in technicians
clothing. There were sales quotas that your job depended on and the
service training given to employees consisted more on how to sell
unneccesary parts and how to scare the cutomer into replacing
equipment
than how to actually do repairs. The sad thing is that most of the
customers actually thought well of the clean cut and courteous and
caring persons in the company....most of these people would recommend
the company to family and freinds... while in reality they had
basically been robbed.