The local HD here(central Texas) went to the single checkout and
computer self check and my experiences were all negative. Each time I
got a receipt there was a suggestion to take a survey about my
experience that trip so I went home and chimed in with my 2 cents worth.
But a year later nothing has changed much.

For all lumber and other long or heavy items I go to a lumber yard here
just to keep from handling the stock so much and also to avoid the HD
checkouts. Luckly we have two lumberyards that do a pretty good job on
most items.

Ron T