"Ed Walsh" edwalsh@dev_null wrote:

BTW - I have sent at least 4 complaints about poor service to HD
corporate. I got back a form letter about how sorry they were and 4
gift cards in varying amounts up to $20. Don't know what ****ed me
off more, the measly attempt of appeasement with the gift cards or the
form letters.

So you got at least $24 from them and maybe more like $35. I'm thinking you
need to keep the cards and letters coming until you save up enough cards
for something you want but don't need. :-)