wrote in message
oups.com...
I purchased a Gateway laptop about 1.5 years ago and have only used it
maybe 100 hours at most. Recently it locked up so I shut it down. But
when it rebooted it did not fully load. Then I think it asked if I
wanted to reload, restore (or something like this) the Gateway
software. I clicked yes but now I get a black screen with a choice of a

boot or bios menu (which is only for the computer settings). Then it
runs and says "operating system not found".
Gateway did not provide a restore disk with the laptop (now they want
$35.00 for the disks). I tried my desk top restore disk and it was
working but then it said "hard drive not found, can not continue". How
do I fix this?


At a guess, it sounds like either the hard drive has failed or the
motherboard's IDE controller, more likely the former.
You'll need a tech to physically examine it to give a definite diagnosis
though.

Dave