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Walt & Jenne Ahlgrim Walt & Jenne Ahlgrim is offline
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Default Double charged by Travelocity and Galt Hotel in Louisville -- be careful -- long

Hi Bill

I am beginning to suspect that this is becoming a common practice. It
would be an easy way for the hotel to bump up there numbers. If the
room is booked a few months before the stay half the customers will
not notice they have been double billed and it cost nothing to try. If
you should notice they don't seem all that sorry for there error. I
had the same story with Orbits and Marriott last year. Marriott
credited my card after only 2 calls.

Walt A


On Sat, 15 Jul 2006 04:09:03 GMT, Bill Rubenstein
wrote:

Ok, I've completed their satisfaction survey! I suspect that they will
surmise that I wasn't satisfied from my answers.

Bill

Bill Rubenstein wrote:
It is hard to know. It may be that I owed additional taxes -- some they
paid to the hotel and some they had to pay directly to the various
governments because I paid a retail price higher than they did. I
haven't done the math yet and it is too late to get it right tonight.
Maybe tomorrow.

To cover their back sides, they call it taxes and fees. Remember that
your phone bill frequently has line items which they try to get you to
think of as tax but, in fact, they are not.

I forgot to say that I received a satisfaction survey from Travelocity
which I have not yet filled out. Maybe this is a good time to do it.

Bill

Glenn-Nashville, GA wrote:
My math shows you paying 17% in tax and Traveloicity paying 14% tax.
Isn't this illegal?