On Fri, 7 Jul 2006 23:00:22 +0100, Guy King
wrote:

I've never actually bought anything from Matalan - they asked for my
name and address, I could see why they needed it so I declined and left.

Usenet regulars won't be at all surprised to find that I spent a most
enjoyable half hour arguing with a Tesco manager over my right to a
refund for faulty merchandise (one of their Xmas MP3 players that didn't
last an hour) without giving my name and address. Their position was
admittedly weakened as I'd paid cash and already had their refund folded
in my wallet.