46erjoe wrote:
When we bought our house a few months ago, my wife went through and
cleaned it thoroughly. But she felt it wasn't complete until the rugs
were cleaned. So we called a rug cleaning company we found in the
yellow pages and got a price quote. When they came, they advised that
we get several other features with their service - a deodorizer, a
sanitizer and a soil resistance coating. It ended up costing us twice
what we thought it would.

We are now selling our previous home and we want to get the rugs there
cleaned "professionally" to make the home more presentable.

Two questions: Are all these other "features" really necessary? Did we
get ripped off?

Is there a difference between the companies that use a vacuum hose
attached to their truck and one that just uses the "rug doctor" type
of machine?

I ask this last question because some years ago we called in a cleaner
and they had this huge (and loud) vacuum in their truck with hoses
going into the truck and water input hooked into our spigot. But this
last time around, the guys just came in with one machine that looked
like a big floor vacuum. They sprayed stuff on the rugs and then went
over it with the machine.

What's the best route to go for this next cleaning? Thanks.

Actually if they are really rugs and not carpet, I prefer the in plant
cleaning. Far better than what they can do in your home.

Chances are you did not need any of that extra stuff. As for the
different equipment; It is not the size of the equipment or the noise
(Somehow I suspect a selling point of the truck mounted loud equipment is to
advertise the service to your neighbors). The only real thing I would worry
about is the professionalism of the outfit doing the work.

I was a tax auditor and I recall one time in the office of a local
outfit. Listening to the in office talk convinced me that they were the
ones I would use. Clearly the boss insisted that the customer get a good
job with no chance of damage to their property and if there was any kind of
complaint, it was addressed even if it had nothing to do with the cleaning.
More than once I hear "I don't care, if John (the owner) finds out, you
know you will be doing it so go ahead and do it, no charge."

--
Joseph Meehan

Dia duit