snipped:
William R. Walsh wrote:
But I've been snubbed a few too many times when I took
something in that I wanted to have repaired.
I know and understand that not
everything can be repaired, but I perceived
an attitude of "we don't feel
like it" with one shop and another said
they weren't equipped to work on the
item in question. The latter I can understand--
the former is the kind of
thing that annoys me, and I wonder
how many shops act this way
........................

William:
We shop owners have to make "on the spot" decisions many times a day
about what may or may not be profitable to work on.
Problematic parts availability, inavailability of documentation,
likelyhood of a final repair price that doesn't make economical or
profitabily sense, and the likely possibility that the customer won't
want the repair performed even though he would be willing to pay for an
estimate..... and then get upset if the estimate fee is wasted because
of any number of reasons that the item can not be repaired economically
or the shop can not profitably perform the repair....
..... it's a tough business so carefully I pick and choose what goes on
my bench..... and pick and chose WHO leaves the equipment for me to
repair. In these tough times we need every customer we can get.....
BUT unfortunately there are certain customers and certain types faulty
equipment that we are much better off without.
electricitym
...................................