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Grunff
 
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Default Screwfix tablesaw and customer service

About 9 months ago I bought the cheap (£40) Screwfix Ferm 8"
tablesaw (19146). I don't like buying cheap tools, but I'd never
owned a table saw before, and wasn't sure whether it would be a
tool I use a lot.

For those of you not familiar with it, it has a 720W induction
motor. Has a stated cutting capacity of 43mm.

I've used it maybe a dozen times so far - not a dozen cuts, many
cuts per time, cutting nothing thicker than 1", and mostly soft
pine.

Today the motor pretty much died - it still runs, but delivers
very little torque. Not really of any use. So I call Screwfix,
thinking there's a chance I could get it replaced under the (3
year) warranty.

They didn't even ask me what was wrong. All they asked was when
I'd like it collected, and whether I want a refund or
replacement. I was most impressed.

Needless to say I went for the refund. I'm now going to buy a
big tablesaw, because I've discovered that I like them lots.

So, anyone have any experience of the Ferm 2000W 12" saw
(92632)? Certainly looks the bizz. Any other recommendations for
a similar product under £250?

--
Grunff