The message
from Chris Bacon contains these words:

How long have you had it?

That's the relevant question. If it's five years, forget it. If it's six
months then it's clearly not lasted as a reasonable person might expect
it to - so go nobble the shop.

Don't take any crap about "Take it up with the supplier" either.
http://www.dti.gov.uk/ccp/topics1/fa...legoodsact.htm
is worth a read.

--
Skipweasel
Pay no attention to that man behind the curtain.